From the course: Building and Managing a High-Performing Sales Team
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Give continuous feedback
From the course: Building and Managing a High-Performing Sales Team
Give continuous feedback
- As a sales manager, it's crucial to regularly evaluate and discuss progress with your reps to help them maximize performance and prevent bad habits from becoming part of their routine. So how do you give effective feedback to your reps? Weekly one on ones, along with team meetings are the best way to stay up to date on your reps' performance. When getting feedback, you should always start by pointing out the positives. Great employees care about what their bosses think of their work. Feedback should be a constructive experience for reps to be heard, recognized and grow. You can ask questions to understand what processes your reps follow, as well as what issues they face on the job. Some questions you can ask are, what is the biggest obstacle you face to selling new deals? This question reveals operational issues your reps might face and what roadblocks stand in their way. Another question, name one part of your process…
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