As you go to pitch your solution, you need to make the stakeholders feel like the idea is made specifically for them. Learn how to get them interested in listening to your solution.
- When it's time to sell your solution,…just get to the point.…Too many client presentations start at the very beginning.…They go through the problem, the research, and analysis.…They discuss different options.…This is a surefire way to put the client to sleep.…Your client probably knows most of this already,…perhaps better than you.…So don't put them to sleep.…They came for one reason.…They want to hear your solution.…So that's where you start.…Let me give you an example.…
Hi everyone.…As your change agent, I learned a lot about your company,…employees, and the importance of your business process.…You really care about your customer satisfaction…and fast processing times.…As a result, here is the solution that we developed for you.…So, as you can see in that short introduction,…you told them about their values.…And you then gave them a solution…that exactly serves those values.…
What will the client think?…Well, typically, they're two outcomes:…One, I love this idea, I can't wait to hear the rest…of this presentation, or…
- Recognize examples of assumptions in bad business processes.
- Recall which mindset leads companies to keeping business processes that worked previously but will not work in the future.
- Identify two key characteristics of a new business process.
- Determine if a block in a block diagram is out of place.
- Explain the advantage of using a flowchart when introducing an improved process to stakeholders.
- Summarize the importance of gap analysis.
- List the order in which you should present information when showing your new business process to stakeholders.
- Name two items you must provide to a client when a plan is ready to be approved.