From the course: Building a Stellar Employee Experience
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Gathering feedback
From the course: Building a Stellar Employee Experience
Gathering feedback
- Customers are often asked about their experience, so that organizations can make improvements. Have you asked your employees what their experience is like so that you can make improvements? Gathering feedback from your employees is critical when it comes to understanding what they want and making adjustments to fit their needs or suggestions. Before you request any feedback from them, your employees will want to understand the intent of gathering the feedback, and what will be done with the information they provide, so keep them informed throughout the process from the initial data collection to announcement of findings, to the actual changes that are being made. Be clear with what you are asking, and why you're asking them for feedback. In general, employees have a high demand for transparency and response, so when you are choosing methods for gathering feedback from your team, consider how quickly information can be…
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