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Gather data to create the blueprint

Gather data to create the blueprint: Customer Service Blueprinting
Gather data to create the blueprint: Customer Service Blueprinting

To best prepare for a service blueprinting session, you need to gather various points of input. Learn about which data can help you, including customer feedback metrics, process maps, consumer information, and more.

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Skill Level Intermediate
32m 39s
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Skills covered in this course
Business Business Skills Marketing

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