Fundamental attribution error

- One of the greatest blunders … in providing effective performance feedback … is the fundamental attribution error. … This is really just a fancy way of saying that too often, … we judge other people by their behavior, … while judging ourselves by our best of intention. … And this brings me to another important element … of effective performance feedback. … You need to acknowledge intention alongside behavior … when giving your feedback. … A famous example … of fundamental attribution error is in driving. … When someone cuts us off, … we assume that the driver is a self-centered, egotistical, … good for nothing, downright jerk … that should have their license revoked … because they have no consideration for the road, … and they're a complete hazard to society. … However, whenever we cut someone off, … we tend to find justifications for our actions. … See, we didn't intend on cutting anyone off. … We just didn't see them. … We simply needed to get into the other lane, … and the turnoff was quicker than we expected, …