Being responsible is internal, and being accountable is external. In this video, learn the difference between being responsible and accountable.
- It's important to understand … the difference between accountability and responsibility. … Accountability is an external force. … It's where a leader imposes consequences … for failing to meet obligations … or offers rewards if you do meet them. … Responsibility is internal. … It's being able to be trusted … to do what's right when you're not being watched. … This is where you hold yourself accountable … and reward or punish yourself as appropriate. … Moving from accountable, … which is that external force … telling you what to do, … to being responsible, where you're internally driven … for doing the right thing, … will set a tone for your team. … People will see they need … to hold themselves accountable as well. … They're going to make that shift … where they're not waiting for you … to tell them what to do, … but instead they're going to do the right thing … because they know it's the right thing. … You're going to spend less time monitoring people … and more time actually getting stuff done. …
- Define accountability.
- Compare and contrast accountability and responsibility.
- Identify ways a leader can model accountability.
- Explain how to define accountability for a team.
- List examples of consequences for failing to deliver.
- Describe how to strengthen a brand by establishing and reinforcing a culture of accountability.