is now LinkedIn Learning!

To access courses again, please join LinkedIn Learning

All the same content you know and love

Plus, personalized course recommendations tailored just for you

All the same access to your Lynda learning history and certifications

Try LinkedIn Learning for free
Questions? Visit our help center.
Skip navigation

Friendly follow-up

Friendly follow-up: Phone-Based Customer Service
Friendly follow-up: Phone-Based Customer Service

A friendly follow-up gives you the opportunity to go above and beyond for your customers. In this video, learn how to brainstorm several ways you can check in with customers after the call to make sure the situation has been handled.

Resume Transcript Auto-Scroll
Skill Level Intermediate
48m 24s
Show More Show Less
Skills covered in this course
Business Business Skills Communication Marketing

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving and will be automatically redirected to LinkedIn Learning to access your learning content.