Eddie Davilla teaches that—in the right market with the right product—a focused factory can be a very successful way to do business.
- In operations management, a facility … that produces only one kind of a very specialized product … or service is called a focus factory. … Let's consider the Shouldice Center … in Ontario, Canada. … It's a very special type of medical facility. … They perform only one service, external, … abdominal hernia operations. … So, what's so special about this hernia facility? … Let's first consider what hernia surgery is. … A hernia is a cavity in your abdominal lining, a hole. … Like a hole in a couch, the stuffing starts coming out. … Like a couch, a surgeon would find the hole, … sew up the hole, put a mesh patch on you … as a reinforcement, and then let you heal. … In the US, that procedure has a 10% defect rate. … Can you imagine if Apple had a 10% defect rate … on their digital devices? … How 'about the Shouldice Center? … The Shouldice Center does only hernia surgeries. … They do them much faster and they don't use the mesh patch. … Why, because it's an added expense … that can also introduce infection. …
- Understanding operations management
- Making key inventory decisions
- Balancing holding costs and ordering costs
- Choosing a production strategy and facility layout
- Managing waiting-line systems
- Defining quality and improving quality
- Managing business processes
Skill Level Intermediate
1. Introduction to Operations
2. Managing Inventory Basics
3. Making Products and Services
4. Managing Waiting Lines Basics
5. Quality Control Basics
6. Operations at the Office
- Mark as unwatched
- Mark all as unwatched
Are you sure you want to mark all the videos in this course as unwatched?
This will not affect your course history, your reports, or your certificates of completion for this course.Cancel
Take notes with your new membership!
Type in the entry box, then click Enter to save your note.
1:30Press on any video thumbnail to jump immediately to the timecode shown.
Notes are saved with you account but can also be exported as plain text, MS Word, PDF, Google Doc, or Evernote.