Learn how a flowchart helps in building the process, getting feedback, testing and refining the process, and building the technology tools that will support it.
- You now have your finished business process…and it's mapped out in an easy to read flowchart.…So I guess you're done, not quite.…Actually, your business process is not finished.…It's time to involve your stakeholders.…Remember, giving your stakeholders feedback…is vital to any successful improvement project.…Luckily, you have your business process…mapped out with a flowchart.…You can now talk to the stakeholders…and let them see what you've developed.…First, show them how you've worked to meet their needs.…
Demonstrate how this improve process…helps them achieve their goals.…It's never quite that easy.…So perhaps you're stuck on one part of the process.…Not only can you show them your predicament,…they might actually have helpful advice.…Will their be disagreements about the flowchart?…You bet.…But that's what this feedback tool is for.…We want to have an educated discussion with stakeholders…so everyone can understand the challenges…and the trade-offs involved in improving the process.…
Furthermore, with the business process mapped out…
- Recognize examples of assumptions in bad business processes.
- Recall which mindset leads companies to keeping business processes that worked previously but will not work in the future.
- Identify two key characteristics of a new business process.
- Determine if a block in a block diagram is out of place.
- Explain the advantage of using a flowchart when introducing an improved process to stakeholders.
- Summarize the importance of gap analysis.
- List the order in which you should present information when showing your new business process to stakeholders.
- Name two items you must provide to a client when a plan is ready to be approved.