From the course: Radical Candor (Blinkist Summary)

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Find the honesty balance

Find the honesty balance

From the course: Radical Candor (Blinkist Summary)

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Find the honesty balance

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- [Narrator] Link Number Two. Radical candor is a delicate balance between being direct and honest, while not offending. If you have experience as a manager, then chances are you know what it's like to have someone react aggressively or defensively to constructive feedback. Even when your intentions are positive, there's a delicate skill to providing guidance and criticism while coming across as helpful rather than mean. And this is exactly what radical candor can achieve. When the author, Kim Scott, was first starting out as a manager for Google, she had a boss who was brilliant at delivering feedback with radical candor. Once, after Scott delivered a successful presentation, her boss took her aside to give her some constructive criticism but her boss didn't just blurt it out. She began by honestly complimenting Scott's performance and the way she handled the questions from the audience. Only then did she bring up the criticism, which was about Scott's habit of saying "um" too often.…

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