There are several different methods that you can use to give feedback to your team—formal, informal, and a mixture of both. In this video, uncover different tools for how to best give feedback to your specific team.
- Recently, I was working with a manager … helping to improve their feedback with their team. … The manager had one member of the team that was struggling. … His name was Pedro, and he had a recent habit … of turning in his reports, days late. … He had been with the company for several years, … but in the last few months, … he seemed to be constantly dropping the ball. … This was dramatically affecting the performance of the team. … Furthermore, Pedro had been passively aggressive … to several team members lately, … and the team tension was quickly seen … in online communication. … Pedro was in the remote team, … and few people had interacted with him on a personal level. … His manager knew that he needed to address the performance, … but he had to decide how. … The point here is that the method of communication … and the method of feedback that you use … will dramatically affect the way … that the feedback is received. … If a performance issue has the potential to be high … in emotion, be as personal as you possibly can. …
This course was created by Madecraft. We are pleased to host this training in our library.
Skill Level Beginner
A Toolkit for Giving and Receiving Better Feedbackwith Big Think28m 43s Intermediate
Everything is feedback1m 24s
1. Giving Feedback
2. Receiving Feedback
3. Confronting Undesired Behavior
4. Feedback Expectations
5. Informal Feedback
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