From the course: Leading in Crisis
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Face the new reality in the crisis
- So in a crisis, they come when you least expect it. And so you have to see it coming and you have to appreciate the implications of what's going on, no matter how terrible it is. It could throw out all your plans. Everything could be falling apart and you may have to cancel everything. But you need to realize you have to step up to that crisis. 'Cause that's your job as a leader. So it is a new reality you're looking at. And the reality is you don't really fully understand it. But you've got to dive in and do the best you can and understand, who's going to be impacted by this crisis, who's going to be harmed, and what role do you and your organization have in leadership to help people through this crisis? Now let me give you an example of someone who I think led very well during crisis. And that's Mary Barra, the CEO of General Motors. Mary at 18 years old went to work for GM. And 38 years later she became CEO. She…
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Face the new reality in the crisis2m 13s
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Lead authentically from your true north2m 34s
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Organize your crisis leadership team2m 11s
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Make hard decisions, addressing the root cause1m 52s
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Lead from the front2m 16s
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Communicate truthfully and transparently1m 40s
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Anticipate and adapt to the new normal2m 18s
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