From the course: Complex Negotiation Tips
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Experimenting with strategies
- In his book "Outliers" Malcolm Gladwell suggests it takes 10,000 hours of practice to become an expert at something. Josh Kaufman, author of "The Personal MBA" was a little less ambitious. He says you can go form knowing nothing to being pretty good in about 20 hours. Whatever skill level you seek, practice is essential. The more you do, the more skilled and comfortable you become. But it isn't always obvious how to practice negotiating. To develop your skills away from the bargaining table, try these strategies. First, engage with salespeople. These opportunities aren't hard to find. Lots of people want to sell you things. As you listen, practice empathy. What feature of their product is most important to them? Are they excited about what they're selling? How interested are they in really connecting with you? Then, negotiate. If you're offered a low interest rate, ask for 0%. See if a two month warranty can be…
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