From the course: Leading in Government
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Expectation setting and performance review
From the course: Leading in Government
Expectation setting and performance review
- In government, the top objective is to serve the people. Then that's broken down into more specific goals for each level of government, until you're finally given your department's objectives. The challenge is that many workers don't know how to link their tasks or projects to the top objective. As the leader, you need to know how to break down your department's objectives into individual assignments for your team. So let's walk through an example. You're in charge of maintenance for the local parks district and your objective is to maintain the present level of quality and service at nine parks. You have limited resources, so you need to make the most of your team. The first thing is to know your team. What's their experience, knowledge, skills, and abilities? What mix of employees do you have? Are they full or part-time? Permanent, temporary, or contractors? Do you have any interns? What are their current abilities and their career goals? So, your maintenance team includes a…
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