Examples of people analytics

- Let me give you a really inspirational example … that I think will get you really excited … about working in this space. … So there's a bank in Canada … that has lots and lots of remote branches, … and so they're a retail bank, … and they also have other businesses, … and they found that in the retail bank, … there is a fair amount of theft. … People steal money, they steal cash, things disappear, … and they found an unhappy, inconsistent pattern of theft, … and somebody said we need to figure out … why this is going on, … and so a project was initiated, … and it probably started in operations, … to figure out what can we understand … about patterns of theft in the company to reduce it? … And of course, the initial reaction … to most of these problems is let's do more training, … and so they did a whole bunch of training. … It didn't really matter. … There seemed to be no correlation … between the groups that did a lot of training … and the groups that had a lot of loss, … and so the people analytics group got involved, …