From the course: Body Language for Leaders (2019)
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Evaluating your vocal tone
From the course: Body Language for Leaders (2019)
Evaluating your vocal tone
- A few years ago, a Stanford University professor made audio tapes of doctors speaking with their patients. Half the doctors had been sued for malpractice. The professor then played the tapes for her students who were able to tell which physicians had been sued. But here's the catch. The recordings were content-filtered, which means that the students couldn't hear any words, just a low frequency garble, but they could still distinguish one group from the other. The doctors who'd been sued had a dominant, harsh speaking style while the other group sounded warm and empathetic. As a leader, you can be sure that people will not only be listening to your words, they'll be evaluating how you say what you say. Here are five tips for using your voice effectively. The first tip is simply to breathe. Tension constricts your breathing and tightens your throat and makes your voice sound stressed. The trick here is to belly breathe. Look straight ahead with your chin level to the floor and relax…
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