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Establishing your goals

Establishing your goals: Customer Service: Managing Customer Feedback
Establishing your goals: Customer Service: Managing Customer Feedback

In too many organizations, goals for managing customer feedback either don't exist or are far too tactical. Here, identify the six goals that can help you define direction and get the most out of your efforts to manage customer feedback.

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Skill Level Appropriate for all
54m 3s
Duration
14,140
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Skills covered in this course
Business Business Skills

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