is now LinkedIn Learning!

To access courses again, please join LinkedIn Learning

All the same content you know and love

Plus, personalized course recommendations tailored just for you

Get LinkedIn Premium features to contact recruiters or stand out for jobs

Try LinkedIn Learning for free
Questions? Visit our help center.
Skip navigation

Establishing your goals

Establishing your goals: Customer Service: Managing Customer Feedback
Establishing your goals: Customer Service: Managing Customer Feedback

In too many organizations, goals for managing customer feedback either don't exist or are far too tactical. Here, identify the six goals that can help you define direction and get the most out of your efforts to manage customer feedback.

Resume Transcript Auto-Scroll
Skill Level Appropriate for all
54m 3s
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving and will be automatically redirected to LinkedIn Learning to start your free trial.