From the course: Characteristics of a Great Scrum Master
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Ensure safety
- Study after study tells us that safety is the key to employee happiness, which leads to a more productive and successful workforce. Each of us craves it as a basic need. Without safety, our innovation, contributions, and success are all affected to the detriment of the team and the organization. Despite this, so many organizations lack the safety to be performing, let alone high performing. So first, what is safety? In this context, safety describes an environment where curiosity, risk-taking, challenging norms, and injecting opinions are offered with respect. Then what is a scrum master's role to ensure safety? In short, each aspect of safety should be what a scrum master exudes through personality and interaction with team members. Let's explore a few examples. Building a team of diverse people is challenging. One of those challenges is getting each person to know each other's strengths, weaknesses, and humanity. There is no better way of doing that than through curiosity. Great…
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