You're trying to build a team of achieving and strategic individuals but they won't stop arguing! Be it he-said-she-said drama or work-based annoyances, negative team dynamics have a ripple effect when left unaddressed. In this video, learn how to prevent team drama and squash it when it arises. Also, learn how to lean on outside resources to help address these personal squabbles.
(upbeat music) … - He said, she said, he said... … Workplace drama. … Whether it's petty annoyances … or major negative team dynamics, … it's all going to have a ripple effect … if you let it go unaddressed. … - And gossip in particular is different … than normal workplace conversations. … It has some emotional charge, and it's about someone else, … and it's specifically designed usually … to hurt someone's feelings. … - So let's talk about a few strategies … to prevent this kind of negative gossip. … The first thing you can do is what I call positive gossip, … which is saying encouraging things … and positive things when people aren't around. … And I know this sounds silly, but it really works, … 'cause it tells the team, "This how we behave." … You say-- - That's so wholesome. … - It is super wholesome, so you say things like, … "Did you know Kelly landed four huge accounts? … "She's so good with customers." … Or, "Sean is always so much fun to work with." … You want people hearing, I talk positively about others. …
- Aligning your team and setting goals
- Holding high-impact one-on-ones
- Delivering feedback
- Navigating team conflict and change
- Recruiting talent
- Leading through disruption