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Empowering individuals to act

Empowering individuals to act: Customer Service: Managing Customer Feedback
Empowering individuals to act: Customer Service: Managing Customer Feedback

Learn how to prepare and empower your employees to respond to customer feedback. Summarize the components that are essential to this effort, including training, empowerment, and the right goals and metrics.

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Skill Level Appropriate for all
54m 3s
Duration
14,367
Views
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Skills covered in this course
Business Business Skills

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