From the course: Awakening Compassion at Work (Blinkist Summary)

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Empathy and perspective

Empathy and perspective

From the course: Awakening Compassion at Work (Blinkist Summary)

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Empathy and perspective

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- [Instructor] Blink number five. Empathy is innate to us all, but if we fail to imagine other people's perspectives, it can be forgotten. Empathy is a tricky feeling. It's not some emotion that emerges from nowhere completely unprompted. We actually have to put a lot of effort in. That's because while empathy is a deep seated and innate emotion, there are various ways it can be blocked. Over the last 20 years, numerous neuroscience studies have demonstrated that we humans are not driven by pure self-interest alone. As it turns out, the brain is wired for empathy. Practically, this means that we're able to pick up on very subtle facial and vocal cues. From those signals, we can recognize if someone is suffering and in turn, react supportively or offer help. Unfortunately, this potential for empathy can quickly be cast aside. And this often occurs in work situations. Imagine someone at work gets unfairly blamed for a…

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