From the course: Empathy Tips for HR Professionals

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Empathizing across generations

Empathizing across generations

From the course: Empathy Tips for HR Professionals

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Empathizing across generations

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- What comes to mind when you hear the phrase, lifelong employment? A boomer friend asked the same of a millennial who responded, of course, we'll be working all our lives. Millennials are aware of under funded pensions and delayed retirement. Meanwhile, the meaning of the phrase for the boomer was working for one company all your life and retiring at 65, based on his historical experiences. Did your thoughts align more with the boomer or the millennial? What does hard work mean to you? Older generations often imagine suffering long late hours at the office. Many younger employees think of working smart with effective digital tools. What does it mean for you? Two simple examples that illustrate how context can change words meanings and allow us to imagine how misinterpretations happen if we don't use empathy to reveal peoples different interpretations. Starting with an empathetic approach, recognize individuals, not…

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