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Empathize for positive interactions with customers

Empathize for positive interactions with customers: Creating Positive Conversations with Challenging Customers
Empathize for positive interactions with customers: Creating Positive Conversations with Challenging Customers

Nobody would blame you for becoming jaded when you work in customer service. But the best way to overcome a sense of apathy or frustration in customer service is to practice empathy. Get four steps to fostering a sense of empathy for your customers.

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Skill Level Intermediate
33m 20s
Duration
15,011
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Skills covered in this course
Business Business Skills Marketing

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