In this video, explore how to communicate successfully when texting or emailing in global settings.
- I receive a lot of texts from my children…with a combination of emojis and abbreviations…like LOL and IDK.…When I don't know what they're trying to tell me,…it often leads to funny misunderstandings.…In global projects, however, an emoji can be interpreted…as disrespectful, causing a task to be ignored,…or an abbreviation like COB,…intended to mean close of business or JK, just kidding,…could confuse a colleague from another country.…
Here's some tips you can use to pay extra attention…to if you do use email or text to collaborate on a project.…First, choose when it makes sense to use email or text.…If you don't know the other person well enough,…either of these methods can be risky…because the meaning of the message will be interpreted…based on the other's understanding.…Instead, choose a face-to-face meeting or a teleconference.…If you must text or email, make an extra effort to explain…and add additional context and clarifications.…
Wherever possible, attach images…that can help illustrate your meaning…and follow up with a phone call or a video conference…
- Explain how leadership behavior drives strong collaboration between team members.
- List three skills that help teams collaborate successfully.
- Name some of the negative effects that language, culture, and distance can have on a project.
- Determine how you can reduce the impact of time zones on collaboration.
- Recognize the differences between a high-context individual and a low-context individual.
- Define the terms “monochronic” and “polychronic”.