From the course: Retail Customer Service Management and Coaching
Effectively manage and coach young retail employees
From the course: Retail Customer Service Management and Coaching
Effectively manage and coach young retail employees
- Have you ever struggled with managing or coaching your young employees? It can be challenging. How do you get the best out of them for you, your customers, and your company? Have you ever been to a business where the employee didn't seem to care about you as a customer? Or on the flip side, have you had an awesome experience where you felt taken care of by the person helping you? Those results are a direct reflection of the quality of leadership and coaching those employees are getting. I want to share with you specific strategies that will help you manage your team to achieve success faster, easier, and with better results. I'm David Brownlee, CEO of The Brownlee Group and author of Rockstar Service. Rockstar Profits. Join me to discover how you can get the most out of your young team and enjoy the ride.
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