From the course: Multinational Communication in the Workplace

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Effectively check for comprehension

Effectively check for comprehension

From the course: Multinational Communication in the Workplace

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Effectively check for comprehension

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- When I hold a meeting with all my staff, I and a few others are usually the ones to speak, and not because we don't invite everybody to participate in the discussion, but because nobody intervenes even when asked. We eventually realized that people are embarrassed to talk in front of many people, and especially to ask for an explanation when they don't understand. If that's the case with only native speakers in the room, it gets even worse when non-native speakers are present. So here are a few tips that I think might be useful when holding a meeting. Get used to reading body language and cues that signal discomfort from your coworkers. If you see that someone probably has issues understanding the conversation, don't put them on the spotlight or point it out, but rather summarize the key points for that topic so that everybody can catch up. Then, yes and no questions are useless. Think of the answer you get when you ask, "Everything clear?" or "Does everybody understand?" How often…

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