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“Does this dress make me look fat?”

“Does this dress make me look fat?”: Mastering Conversations in Retail Sales
“Does this dress make me look fat?”: Mastering Conversations in Retail Sales

Many salespeople are tempted to tell the customer whatever they think the customer wants to hear. “Oh, that dress looks great on you! And so does that one! They’re all great.” Occasionally that might lead to more sales in the near term. But what it certainly leads to is a shorter relationship with a customer, because they’ll go somewhere else where they can get more honest advice. This course shows you how to provide honest and wise counsel that will bring your customers back again and again.

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Skill Level Beginner
29m 26s
Duration
11,897
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Skills covered in this course
Business Business Skills Marketing

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