In this video, learn why lessons learned are important as well as how to collect lessons learned during and after the project.
- I often hear project managers refer to lessons learned…as something to capture at the end of a project.…The problem with this is that in many cases,…project teams have already broken up…and moved on to new projects…before lessons can be summarized.…A better practice is to assign…at the beginning of your project…who will document things that can be learned…from a success or from a failure…during the start, middle, and end of the project.…So what are we looking to capture?…In international teams,…it's natural that each partner will have developed…special technical skills and knowledge…on how to make a product or service.…
It's good practice to record the technical method…as well as note in each case…the names of the experts and their contact info.…Instead of having to search for…who might have expertise on a particular topic,…this information can save a lot of time…when the technical expertise is needed to solve a problem.…In addition, there are many ways team members interact…that can help drive a successful outcome.…
- Recall how agreeing on a common language improves communication between global team members.
- Recognize the importance of a technical language skill level that includes relevant business vocabulary and terms.
- Explore how to correlate successful interactions with trust and respect.
- Identify obstacles to clear global communication including time zones, culture, and physical distance.
- Recall how to implement role clarity so that every team member understands their responsibilities.
- Review how the development of strong unambiguous commitments helps drive accountability.
- Explore how a one-team culture aligns everyone on the global team.
- Recognize the signs of a continuous improvement mindset in your global team.