From the course: Best Practices for Managing Global Projects
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Documenting lessons learned
From the course: Best Practices for Managing Global Projects
Documenting lessons learned
- I often hear project managers refer to lessons learned as something to capture at the end of a project. The problem with this is that in many cases, project teams have already broken up and moved on to new projects before lessons can be summarized. A better practice is to assign at the beginning of your project who will document things that can be learned from a success or from a failure during the start, middle, and end of the project. So what are we looking to capture? In international teams, it's natural that each partner will have developed special technical skills and knowledge on how to make a product or service. It's good practice to record the technical method as well as note in each case the names of the experts and their contact info. Instead of having to search for who might have expertise on a particular topic, this information can save a lot of time when the technical expertise is needed to solve a problem. In addition, there are many ways team members interact that can…
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