From the course: Developing Cross-Cultural Intelligence (2016)
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Direct and indirect communication
From the course: Developing Cross-Cultural Intelligence (2016)
Direct and indirect communication
- Have you ever witnessed a conversation between two people who know each other very well? Maybe it's two family members who can finish each other's sentences. It's as if they know what the other person is thinking. If you pay close attention, you may notice that they don't ask straight to the point questions of one another. They seem to communicate non-verbally rather than with words. What I am describing is an indirection communication setting which also happens to be a high context one. Direct and indirect communication styles often are closely related to personality, but they also can reflect the general tendency or style of how people in a culture or a country communicate. Being aware of this is important, especially for people in the business world. No one culture exclusively uses either a direct and indirect style, but cultures tend toward one style more than the other. In direct communication cultures, such as…
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