In this video, Phil Gold looks at the value of team working agreements. Learn how getting input from the team regarding how they want to work together makes it a collaborative effort so everyone is invested.
- Now, just because it's the manager's responsibility … to make sure procedures and expectations … are in place, that doesn't mean … that they are the only ones developing them. … In fact, it's critical that managers … get the input of the team whenever … they are standardizing process or setting goals. … First of all, your team members are the experts … at what it takes to get the job done. … They're the ones who know what steps … need to be taken, and in what order. … And, they're the ones who know … where the process can get bogged down. … Maybe there's a spot where work has to pass … through a gate that's controlled … by someone outside the team. … Maybe there's a manual process that ought to be automated. … Or information required that isn't provided … through standard input forms that team members … have to then go and research. … Whatever the case, involving the team … in setting up the process means everyone … is invested in it and its success. … I also think that creating a team working agreement …
- Providing consistency and structure in a remote team
- Managing mixed remote and onsite teams
- Fostering equality and transparency
- Creating opportunities for in-person interactions
- Maintaining regular contact with remote team members
- Managing workloads and deliverables