Demonstrating empathy for others

- [Narrator] There is this quote I really love … by Bill Bullard, and in the quote, … there's a sentence that states, … "The highest form of knowledge is empathy." … Let's let that sink in for a moment. … Bill Bullard goes on to state in this quote, … "For it requires us to suspend our egos … "and live in another's world. … "It requires profound purpose … "larger than the self kind of understanding." … Wow, what a powerful quote. … I want to rewind a little … so this all comes together. … Assertive leadership is a highly valuable characteristic … of a leader. … That characteristic is comprised of the leader … leading with honesty and integrity. … Honesty, integrity, grows over time … because of our emotional intelligence, … and a critical part of emotional intelligence … is empathy for others. … So for this lesson, I want to focus … on three reasons why empathy for others … is so critical in assertive leadership. … (soft music) … First, empathy is critical because without it, … assertiveness becomes aggression, …