Skill Level Beginner
- A key aspect of managing is helping people grow. Likely your biggest activity in this regard, is giving feedback. How you craft and deliver performance feedback has a huge impact on the recipient. Whether they're a colleague or one of your employees. It's true that people are supposed to take personal responsibility for their work. It's also true that when we hire correctly, the need to coach and provide feedback is somewhat reduced. But let's be honest, hiring processes aren't perfect, and everyone faces setbacks and learning curves. That means that your job as the leader, is to step in and provide feedback when needed, to keep people moving forward. I'm Todd Dewett, and in this course, we'll explore what drives the need for feedback, the characteristics of great feedback, and how to deliver feedback effectively. When we're done, you'll be more confident delivering needed information to whoever needs it, whenever they need it.