Delivering products throughout a supply chain involves choosing modes of transportation, managing inventory, and selecting material handling equipment. Most companies partner with third party logistics providers (3PLs) for many of these services.
- No matter how good they are…the things you make don't have any real value…until they get to a customer.…So the fourth set of processes in the SCOR Model…focus on delivering products and services.…The deliver processes fall into three main categories,…order management, transportation and distribution.…Order management includes the processes you use…to take orders from a customer.…These could be the processes for a check out lane…in a grocery store, the drive through lane in a restaurant,…or an e-commerce website.…
Whatever business you're in, order management…is about customers deciding to buy something from you…and you making the commitment to deliver it.…The next set of delivery processes occur…in warehouses or distribution centers,…receiving products, putting them away,…picking them, packing them and shipping them off…to the next step in a supply chain.…For example you might ship products to a retail store…or to your final customer.…
And that brings us to the third set…of deliver processes, transportation.…
Author
Daniel Stanton
Released
9/18/2018- Explore the fundamentals of source inputs within a supply chain.
- Examine the role of returning products in a supply chain.
- Determine how to calculate total costs.
- Explore the role of investing in flexibility when managing a supply chain.
- Discover how to increase visibility with a control tower.
- Identify the role innovation plays in supply chain management.
- Examine how artificial intelligence and machine learning help to monitor supply chain trends.
- Break down the fundamentals of selecting the right technology when implementing a supply chain agenda.
- Determine the best ways to collaborate externally when implementing a supply chain agenda.
Skill Level Intermediate
Duration
Views
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Introduction
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1. Focus on Supply Chain Processes
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Use a process framework2m 55s
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Plan the supply chain2m 57s
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Source inputs3m 1s
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Make products and services3m 42s
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Deliver products2m 59s
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Return products3m 11s
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Enable supply chains2m 40s
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2. Manage Supply Chain Challenges
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Prioritize goals3m 24s
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Calculate total costs3m 46s
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Manage competing goals3m 5s
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Mitigate risks3m 17s
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Invest in flexibility2m 49s
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Supply chain innovation3m 55s
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3. Monitor Supply Chain Trends
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Ecommerce and social media3m 37s
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Internet and data trends3m 44s
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Blockchain3m 1s
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4. Implement a Supply Chain Agenda
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Collaborate internally3m 3s
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Collaborate externally3m 40s
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Manage projects effectively3m 19s
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Conclusion
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Next steps3m 11s
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Video: Deliver products