From the course: Transition Management for Agile Environments
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Defining transition acceptance criteria
From the course: Transition Management for Agile Environments
Defining transition acceptance criteria
- Knowing what needs to be in place for successful implementation is crucial, and the best way for project and business managers to tackle this is to collaboratively create a checklist of criteria that must be in place before changes go live. Let's take a look at the criteria that should be on the list. First, check that appropriate testing is in place and that has been undertaken by the right people. It's important to make sure that independent testing is carried out, assuring users of the quality of the deliverables. This provides assurance to the users that it meets criteria. Next, check the support team is in place and fully trained to deal with user issues. Make sure all users know who they are and how to get in touch with them. It's also crucial that before going live, all users are fully trained and have access to the project outputs. It's important to define the expected levels of competency before going live.…
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