Managers need to have a coherent and repeatable process to ensure skip level meetings are productive. In this video, learn how to communicate effectively with your direct report, do your homework, nail the logistics, facilitate the meeting, and follow up correctly.
- Like most successful events, … a productive skip level meeting … will benefit from a good framework to guide the process. … To you it might feel just like another meeting, … but to the junior employees with whom you're meeting, … it's a pretty special event … and could be stressful given your elevated status. … So solid preparation is the key to a great conversation. … Step one is to approach your direct report, … the person who is the boss of the employees … with whom you wish to meet. … Because what you're suggesting runs counter … to the traditional idea of the chain of command, … be prepared to offer an honest explanation. … Name the issue or main reason you want the meeting … and the basic agenda. … Remind them that employees often censor around their boss … and sometimes open up a bit more … with people outside the team. … As long as you two have a good relationship … and skip level meetings are infrequent, … this shouldn't be a problem. … Next is to clarify exactly who will attend, …
Released
10/31/2019- Preparing for a skip-level meeting
- Meeting types and sizes
- Preparing the person who will be skipped
- The role of the junior employees
- Conducting a skip-level meeting
- Facilitating progress
- Soliciting feedback
- Identifying behaviors to avoid
- Preparing for future meetings
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