From the course: Winning Back a Lost Customer
Join today to access over 22,600 courses taught by industry experts or purchase this course individually.
Customer reactivation resources
From the course: Winning Back a Lost Customer
Customer reactivation resources
- Reactivating lost customers isn't easy because it takes time, energy, and resources away from your new customer acquisition strategies. But it is simple. Because with some focus on who left and why there's a good opportunity to bring them back. It is without a doubt one of the most underutilized profit opportunities in businesses everywhere. In this course I shared some of the foundational components of winning back lost customers and decreasing custom attrition. But if you want to take this a step further you should check out my books Evergreen, the Customer Loyalty Loop, and Dealing with Difficult Customers. I also have a number of other courses on LinkedIn Learning which you may find valuable. If you want to connect with me you can visit my website at noahfleming.com or you can connect with me right here on LinkedIn. I'd love to hear from you. Send me a message and let me know what you thought of the course.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.