From the course: Communication within Teams

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Cross-cultural communication within teams

Cross-cultural communication within teams

From the course: Communication within Teams

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Cross-cultural communication within teams

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- It's well-established that today's teams are global and teams that harness their diverse perspectives and talents have better outcomes than those who don't. And yet, communicating across cultures can present some challenges. A model to help you think through the cultural issues that can come up in cross-cultural business communication is abbreviated as LESCANT. This points to seven areas: language, environment, social organization, context, authority, non-verbal, and time, to consider in international business settings. I'll briefly highlight some things to consider in each of the seven areas, starting with L, language. When it comes to your language, use clear and basic phrasing whenever possible. While everyone on your team may be using the same language, it's easy for information to get lost in translation. The same words can have different meanings in different parts of the same country. Keep in mind, everyone on your team may not have the same level of language fluency, and…

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