Audio quality is something that can be controlled for the most part. Testing equipment and investing in a good mic and headset can insure that you are heard clearly and without distracting static.
- Awkward pauses or that awkward, "Sorry, I can't hear you" moment, is the worst. It cuts off the flow of your conversation and potentially damages the perception of your professionalism. Oftentimes we hit audio problems because our internet connection is bad or because we're in an area that's really loud. To avoid these situations, here are some things to think about so you can have crisp and clear audio. Like all good presentations and meetings, preparation is key. There are so many unexpected things that can happen while you're speaking, so try and control the things you can with preparation beforehand. This means doing test runs of your connection. If you're unsure about whether your audio is going to work properly and you want to test your connection, the best thing to do is to call someone and try it out. Have them check your audio by asking if they can hear you clearly, and ask if there is a delay or lag. If there is a problem, you will have time to restart your internet or system, or possibly move locations. By doing this test, you are troubleshooting in advance so you don't have to do it in the middle of your meeting. To ensure the other parties can hear you clearly, make sure your music is turned off and close any windows you're not using. Make sure your phone is silent so it doesn't make noise while you're talking. If you find yourself doing a video conference in a room where you can't move and there are a lot of other people around you talking, the best way to minimize the noise is to use a headset with a built-in microphone. It may not look the most professional, but having others be able to hear you is very important. Wearing a headset will also help you hear what other people are saying. Just make sure, if it's really loud around you, to take the microphone and place it closer to your mouth so you're speaking directly into it. Just remember to take 20 minutes beforehand to check your connection to eliminate that awkward audio lag or delay. Making sure your audio is crisp and clear is essential to having an effective meeting.
Learn how to shine on video conference calls. Communication consultant Jessica Chen provides expert advice to look and sound confident, collected, and smart on your next conference call or video presentation. Discover how to prepare your material, how to contribute to the call, and how to incorporate engaging visuals. Get body language, posture, and wardrobe tips to make a powerful impression. Finally, learn the technical details to building a mini "studio" for conducting calls, including choosing a webcam, lighting yourself, and placing a microphone for quality sound.
- Recall the characteristics of an effective PowerPoint used during a video conference call.
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- Tell why a salesperson might use a pull-down backdrop screen during video conferencing.
- Summarize the leadership skill used to make sure all attendees are on the same page after a video conference.