Skill Level Advanced
- We're in HR. We are used to having people in our office all the time needing our help. A CEO who wanted something yesterday. We're used to going from being the benefits administrator, to a trainer, to a compliance nut, to a mediator, to a herder of cats, all in one day. - Yeah, these are important business elements. But your role in a crisis communication event can actually help save the business. I'm David Oates. I'm the founder of Public Relations Security Service, and I've been in PR and crisis communications for more than 25 years. - And I'm Catherine Mattice Zundel. I'm the CEO and founder of Civility Partners. We're an HR consulting firm focused on building positive work environments. And David and I partnered up for this course to bring you some HR and PR expertise. - And we're excited to share with you what to do before, during, after a crisis to make sure you keep your workforce calm, stay productive, and get back to normal operations as quickly as possible. So let's get started!