The Download Reports feature in LinkedIn Learning Admin provides a more granular view of learner activity that can be easily exported into Excel or other spreadsheets via CSV.
- [Instructor] The Download Reports feature provides a more granular view of learner activity that can be easily exported into Excel or other spreadsheets via CSV. To download reports, navigate to the Reports tab and select Download Reports. Just like in the dashboard, you have the capability here to filter your timeframe for viewing the data in these spreadsheets. You can choose from the past seven days, 30 days, 90 days or a custom date range. I don't have much fewer history other than the past 30 days in this demo account.
So, I'll just select that option. I can also select if I want to download data for all of my learners or from specific groups. I'm gonna stick to the default all group here. The types of reports you can choose from are the Total Activity summary, which can also be broken down by the full report, by day, week, or month. Next, you have the Learner Activity Summary, Learner Activity Detail Courses or Videos, All Course Completions, Most Popular Courses, Most Popular Videos, Learner Activity Outside LMS Sessions, Learner Activity Detail Custom Content, Most Popular Custom Content, Recommendation History Summary, or Groups Summary.
I'm going to start with a look at the Total Activities Summary. I've already downloaded all of these reports, so, I'm just gonna click over to them. In the Total Activity Summary, I've chosen the full report here. So, I only have one line of data. We have the start day, the end day, unique viewers, unique viewers desktop, unique viewers viewed, unique courses viewed and course completions. Again, if you want to see this broken down even further, navigate back to the reports page and select broken down by day, week, or month.
Headed back to the main page here, you'll see the next three reports are all based on learner activity, which shows which learners have been viewing what. We'll take a look at the Learner Activity Summary. This report shows data broken down by name, email address, unique logins, hours viewed, courses viewed, unique courses viewed, course completions, videos viewed, videos completed, which groups these learners are in, and any unique user ID you might have.
The next report we have is the Learner Activity Detail Courses. This shows all of the courses a learner has viewed. And there's a new row for the learner for each course they have viewed. So, for example, Rada over here has a new row for each course that she has viewed. In this report, you can also view the number of assessments completed and total assessments taken per learner. So, you can get a idea of who is taking the assessments in a course.
In this next report, Learner Activity Detail Videos is similar to the courses report we just saw but broken down even further. This has a much more granular view of everything a given learner has viewed and you can see it all by video. So, if we go back here to Rada, we'll see she has so many more rows of data here. Because each of the courses is broken down by video. So, you'll see all of the Professional Networking videos here.
Now, the next three reports all show data on an organization wide basis. They're all course completions, most popular courses and most popular videos. And, again, these are all downloaded within the given timeframe you have selected in the left of the dashboard. So, let's take a look at these starting with this one, all course completions. In this report, we see the course title, the completions, the hours viewed, unique viewers, the language the course was watched in, course ID, and the learners who completed these courses.
Next up, we have the Most Popular Courses and Most Popular Course Videos. Both reports show which course and videos within the course are being viewed most. So, here's a view of the most popular courses. Again, I can double click on this row to expand this. And these are ranked in order of most viewed. Which is different from the previous three reports, which were sorted by alphabetical order of last name. Next, is the Learner Activity outside of LMS Report.
This report shows the learner activity of those learners who are taking courses directly within LinkedIn Learning versus through your LMS. In your settings, which we go over in a later video, you can either enable your learners to view content outside of your LMS or not. If your users are granted permission to browse the entire LinkedIn Learning library outside of your LMS, then this report will be helpful to see what kind of content your learners are seeking out. Here on this report, the Learner Activity Detail on custom content report shows the content name, the type of content, and that URL.
So, next is the most popular custom content report which shows the list of custom content viewed and ranks it in order of unique views. I don't have much custom content here. So, I just have one row of data. This next report, the Recommendation History Summary Report, can be viewed in two different ways. The one here you can download and see the content name, type, course, learning path, etc., Language, who it is recommended by, when it was recommended, the due date, if there is one, duration, number of items, total learners, if it's started or not started, marked as complete or if it is complete, and the percentage of completion at the time the report was downloaded.
You can also view the course by Course Detailed Report by going back to your admin page, selecting the Recommendation History and then clicking on the three dots to the right of a course tile and selecting Download Detailed Report. We went over this process in the previous video. So, going back to download reports. We're gonna take a look at this summary report. This final report on the download reports page is the Group Summary report.
This will show you the group, number of active learners, unique logins, hours viewed, courses viewed, unique courses viewed, course completions, videos viewed, and videos completed. Which means individual videos within a course and videos completed. To see how to download a report, let's go back to the admin page for the download reports page and from here, just click on the blue download button to the right of any report.
This will queue a report based on the timeframe you have selected over here on the left. And check your downloads folder to see if the report has generated. It may take a few minutes to generate a really large report, so be patient. Your report will download download as a CSV file, like we were just looking at. But I suggest opening it in Excel, also like we were just looking at. From there, you can view all the data associated with your reports and usage from your learners. Remember that it can take some time after the learner has started watching the content to populate data in these reports.
So, if you aren't seeing the data that you were expecting, give it a few minutes, refresh the page, then come back and try downloading again. We hope this reporting feature helps you keep up to date and on top of your learner activity and engagement with LinkedIn learning content.
Skill Level Beginner
Q: This course was updated on 06/08/2017. What changed?
A: A new video was added that shows how to create custom content.
Q: This course was updated on 06/06/2018. What changed?
A: New videos were added that cover uploading custom content video.