From the course: Empathy Tips for HR Professionals

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Create common empathic context

Create common empathic context

From the course: Empathy Tips for HR Professionals

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Create common empathic context

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- You have to work with someone new and want it to go well. Perhaps it's someone in another department who has a tough reputation, or a recent hire. Or it's a colleague whom you know has a different opinion to you on a key issue. It's really important you are able to collaborate with them effectively. You're apprehensive or even dreading it. Don't worry. You can create a positive dynamic so your interactions go well from the outset if you can develop common context. Before you commence any work discussion do some homework. Taking an empathetic approach ask a few people who know this co-worker for any clues to help you understand them. If the person isn't that open this helps get things going well. Meet up with them first on a personal level for a chat and identify areas of connection using any clues you gather to help open up the conversation. "How was your weekend?" "I was out with my kids," or dog. "How about you?" Or…

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