From the course: Business Process Improvement
Join today to access over 22,600 courses taught by industry experts or purchase this course individually.
Convince your audience
- Your solution is now out in the open. Some will love it and want to hear more. Some will be skeptical. In either case, it's now time to convince the client that this idea is worth their effort. Throughout your business process improvement engagement, you'll want to keep three things in mind. A good solution must pass three tests, a cost-benefit analysis, the value to work ratio, and organizational fit. The cost-benefit analysis. This is business. Will improving this business process save me money or make me money, or perhaps, is this about saving time, improving customer service or decreasing defects? Whatever the case, you need to be sure that the money and resources that will be used to make this idea real will be worth the anticipated benefit. Be sure you are ready to present a cost-benefit analysis during your presentation. Next is the value to work ratio. Suppose I told you I could get you into shape by working you out eight hours a day and completely changing your diet. That's…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.