From the course: Body Language for Leaders (2019)
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Conveying warmth and empathy
From the course: Body Language for Leaders (2019)
Conveying warmth and empathy
- When first introduced to a leader, we immediately evaluate him or her for two sets of qualities. The first is warmth and empathy. The second is power and authority. Most leaders today are aware of the need to project authority because it signals confidence. But fewer understand the impact of empathy and warmth, which may be more important than they know. As organizations move to more collaborative cultures, leadership moves from command and control to influence and include. To increase your collaborative leadership effectiveness, try warming up your body language. Start by keeping your body relaxed and open. Leaders with open body language are perceived more positively, and are more persuasive. You look more receptive when you uncross your arms and legs, and gesture with palms exposed. Leaning forward is another way your body makes a statement. You show engagement and interest when you lean forward, especially when sitting down. If you find yourself leaning backward, that can be…
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