From the course: The Fearless Organization (Blinkist Summary)

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Consequences when psychological safety is absent

Consequences when psychological safety is absent

From the course: The Fearless Organization (Blinkist Summary)

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Consequences when psychological safety is absent

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- [Instructor] Blink number three, the absence of psychological safety can have terrible consequences for a company, its employees and its customers. Have you ever noticed something not right at work? Maybe your supervisor has made a mistake in a presentation, but she has a reputation for being harsh. So instead of pointing anything out, you go along quietly afraid to rock the boat. Unfortunately, many bosses think fear is a good leadership strategy, while the atmosphere that this creates is no picnic, there can be far worse consequences. When leaders use fear to motivate people can turn to extreme and sometimes dangerous methods to get the job done. Take the employees at Wells Fargo. In 2015, Wells Fargo was the leading bank in America. Thanks to its community banking divisions, impressive sales. On average, every customer was signed up to about six banking products around double the industry average. But as it turned out…

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