From the course: How to Handle Poor Performers
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Confronting poor performers
From the course: How to Handle Poor Performers
Confronting poor performers
- None of us love difficult conversations, and that includes managers. You're probably not excited to confront a poor performer to talk about what's gone wrong and what needs to change next. And yet you cannot avoid these conversations. I once had a manager on my staff that avoided having difficult conversations with employees. He was fearful that the conversation would just create bad feelings or even more conflict. I had to remind him that the situation, as with any poor performer, wasn't going to resolve itself. Putting it off would only allow it to continue and potentially get even worse. In this lesson, I'll walk you through the rules you should follow whenever you need to confront an employee about their performance. You'll need to do this if you have someone regularly missing deliverables or submitting subpar work, or if your employee frequently acts in any way that doesn't reflect your organization's values. To…
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