From the course: Leading Projects
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Communication plan for transition
- Projects cause change and even simple changes can sometimes lead to consequences that are hard to predict or imagine. A negative reaction from someone who's affected by a change can undermine the success of a project. So, let's start by looking at three ways to use communications proactively to help people make a transition. First, communicate before the change occurs. By communicating early, you begin to leverage the perspectives of people outside of the team to help identify potential risks and issues that may not have been noticed. The feedback from your communications gives you an opportunity to find and resolve problems before they materialize. Second, communicate during the change. By communicating during the change, you help people understand what's happening and why. Remember, no matter what the change is, people are going to have to go through a process of letting go of the old way before they get fully…
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