This course was created by Madecraft. We are pleased to host this training in our library.
- Skills for good communication
- Active listening
- Dealing with strong emotions
- Learning from hostage negotiators
Skill Level Intermediate
- Whether you're on the job, at home, out with friends, or in some social situation, before too long you will face some form of disagreement with those you communicate with. Disagreements are rampant in life from big issues like major business decisions or economics, politics, even beliefs and ideology, to every day issues like employment contracts, pay raises, and negotiations at work. Or child care responsibilities and duties at home. When such disagreements arise, what should you do? Bully someone to convince them that you're right? Bite your tongue and stay silent? Agree to disagree and move on? Negotiate some middle ground? I want to teach you how to communicate effectively through disagreement without compromising your positions or beliefs. And yet without disrespecting other people's positions and beliefs. I'm Doctor Michael Shermer. I'm a psychology professor, author, and public intellectual. I've spent a career at the front lines of public debate and conversations with people whom I usually disagree with. Over the years I've developed tools that I'll share with you to help you engage with other people. Even those with whom you disagree adamantly and seemingly hopelessly. So if you're ready to improve your communication then let's go.