The third step in implementing a supply chain agenda is to collaborate internally. Sales and operations planning and cross-functional project teams are examples of internal collaboration. Balanced scorecards with cross-functional metrics can also help.
- The way that we make decisions has to change…when we implement supply chain management.…Rather than each business function…working toward their own isolated metrics,…we need to align decisions around the metrics…that really matter to our customers, and our shareholders.…So the third step in implementing a supply chain agenda…is to collaborate internally.…Let's look at some specific ways…that you can stimulate better collaboration.…You can bring team members from different functions together…to work on cross-functional teams.…
For example, maybe you could assign a team of people…to work with one of your large customers.…That team could include experts in logistics,…purchasing, and operations,…as well as customer service and information technology.…These cross-functional teams don't need to be permanent,…nor do they need to be full-time.…Instead, you might create a temporary team…just to identify and implement process improvements.…Another way to improve internal collaboration…is to implement integrated planning processes.…
- Explore the fundamentals of source inputs within a supply chain.
- Examine the role of returning products in a supply chain.
- Determine how to calculate total costs.
- Explore the role of investing in flexibility when managing a supply chain.
- Discover how to increase visibility with a control tower.
- Identify the role innovation plays in supply chain management.
- Examine how artificial intelligence and machine learning help to monitor supply chain trends.
- Break down the fundamentals of selecting the right technology when implementing a supply chain agenda.
- Determine the best ways to collaborate externally when implementing a supply chain agenda.