From the course: Certification Prep: Professional in Human Resources (PHR)®

Unlock the full course today

Join today to access over 22,600 courses taught by industry experts or purchase this course individually.

Coaching and mentoring

Coaching and mentoring

From the course: Certification Prep: Professional in Human Resources (PHR)®

Start my 1-month free trial

Coaching and mentoring

“

- Picture this, a sales teams isn't making their goals. And the Sales Director, Jackson, is at his whits end with one of the lower performing employees named Carol. Watch Jackson as he meets with his HR business partner to gather feedback on his coaching skills. - Did you see those new food trucks out front? - [Jackson] Oh yes, can't wait to try them. - With the grilled cheese? - [Jackson] That was great cheese, great, I love it. - I know, it's so good. Well, I'm really glad we could meet today. I wanted to talk with you a little bit about how your coaching skills are coming along, and this is based on my observations of your meeting with Carol last week. - Ah, well, you know what? I really been trying to think how I can get her to bring her numbers up, is there anything you've noticed? - I'm really glad you asked. - So, I thought there were a number of things you did really well. You stayed focused on results and were very inspirational when Carol expressed some disappointment with…

Contents