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Skill Level Intermediate
- [Instructor] This is an audio course. No need to watch, just listen. - [Narrator] This content is brought to you by getAbstract. - [Instructor] Despite executive coaching's high profile, few managers coach well or even at all. In "The Coaching Habit," published by Box of Crayons Press, Michael Bungay Stanier, the first person honored as Coach of the Year in Canada, uses the construct of seven essential coaching questions to teach managers how to coach effectively. getAbstract recommends his manual to all managers, aspiring business coaches and any practitioners who might welcome a refresher. Nearly 75% of managers have received training in how to coach their employees, yet 73% of employees never receive coaching. And when they do, the coaching usually doesn't help them. In fact, fewer than 25% of employees believe coaching benefited them. One problem is that most managers receive inferior coaching training themselves. Often coaching training is complex or dull or seems unconnected to the real world of business, so managers find it difficult to understand the relevancy and implementation in their day-to-day lives. Many managers who have been trained as coaches find themselves overwhelmed by the high-octane work pace at most organizations. As a result, they never get around at coaching employees. Because people value good advice, you like to give it and you regard your advice as worth hearing. However, quality coaching depends on asking the right questions, not on dispensing advice. Asking questions can be disconcerting for the questioner. You may wonder if you're really helping your employee in a valuable way. Questions make conversations slower and asking questions means you are no longer in control of the conversation or situation. Consider three coaching truths. Coaching someone doesn't take much time. Coaching is not something to do occasionally and to coach people properly, develop a coaching habit.